Returns & Exchanges

At Irohas Photo, we want you to capture every moment with confidence. If your new camera gear or accessory doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Equipment

  Carefully pack your electronics in their original manufacturer packaging, ensuring all lenses, cables, manuals, and protective caps are included to avoid restocking fees.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the gear, we will process your refund to the original payment method or ship your exchange within 3-5 business days.